Operating system, governance and decision rights built for scale.
Ajility implements a business operating system for founder-led Australian businesses: the weekly, monthly and quarterly meeting rhythm, the leadership scorecard, decision rights and the quarterly plan, built in the tools you already use and without a licensed framework such as EOS or Scaling Up. Know which meetings happen, who can approve what and where each number is reviewed. Ajility moves the business from founder-centric decision-making to a predictable operating rhythm.Want the diagnosis and the install as one engagement? See the 90-Day Operating System Install on the packages page.
- EngagementEmbedded fractional
- Typical horizonreviewed each quarter
- Best suited$3M to $30M founder-led
Where the operating problem shows up
These are the problems you can see in the week, not abstract symptoms on a slide.
- The founder is the operational bottleneck for most decisions.
- Meetings lack structure, outcomes and follow-through.
- Priorities shift constantly, confusing the team.
- Growth has outpaced the informal systems that got you here.
The operating structure Ajility installs
You get a practical way for the work to run, with clear owners and records your team can use.
- A formalised weekly, monthly and quarterly meeting cadence.
- Clear decision-making rights and governance frameworks.
- Standardised reporting rhythms for visibility.
- A single, clear way of running the business, built around how yours actually works.
The operating rhythm for implementation
Ajility looks at how the business runs now, builds what is missing and works with your team until the new rhythm is usable.
Diagnose
Assess current meeting structures, bottlenecks and decision flows.
Design
Create a tailored operating rhythm and governance framework.
Implement
Facilitate the new cadence and train the leadership team.
Embed
Refine and enforce the discipline until it becomes habit.
Business operating system implementation in Australia: what you are choosing between
Founders comparing operating systems usually land on one of four routes: an EOS implementer who teaches the Traction method over about two years, a Scaling Up coach who facilitates quarterly sessions, a software partner who installs a tool such as ClickUp, Asana or Zoho and leaves the rhythm to you, or an operator who builds the rhythm, scorecard and accountability chart inside your existing tools and runs it with your team until it holds. Ajility is the fourth. It is not affiliated with EOS or Scaling Up, sells no software and takes no vendor commission. The 90-Day Operating System Install is from $36,000 plus GST over 13 weeks; the Operating System and Governance install is from $18,000 plus GST.
Fractional COO service questions
What does the Ajility Operating System & Governance install cost?
- The full install is from $18,000 plus GST and can be paid as $6,000 per month over the quarter. You get a weekly, monthly and quarterly operating rhythm, clear decision rights, a governance framework and reports your leaders use. This is the service line on its own, not the 90-Day Operating System Install bundle.
Is there a smaller way to start with Ajility?
- Yes. The Meeting Cadence Install is from $5,400 plus GST and puts the leadership meeting rhythm in place.
How long does the install take?
- Ajility runs the install across one quarter, in four steps: diagnose, design, implement, embed. Leadership is trained inside the new cadence rather than handed a document.
What comes before the install?
- Most clients begin with the Operating Diagnostic from $3,600 plus GST.
Who can set up ClickUp or Asana to run our leadership rhythm?
- Ajility can set up the scorecard, priorities and meeting rhythm in the work management tool you already use, such as ClickUp, Asana or Microsoft Planner. It sits within the Operating System & Governance install, from $18,000 plus GST.
What should a weekly leadership meeting agenda look like in a small business?
- A workable agenda: a quick read of the scorecard, each quarterly priority reported on or off track by its owner, customer and staff headlines, then most of the time on the issues needing a decision, ending with actions, owners and dates.
How do I set approval limits for managers in a small business?
- Write a short delegation schedule: each decision type, such as spend, pricing, hiring and refunds, with the role that may approve it and the dollar limit. Anything above the limit escalates. Review it each quarter as people prove their judgement.
Who should attend a weekly leadership meeting?
- Only the people who own a major part of the business and its results, usually four to eight. Bring specialists in for the item they are needed on, so the meeting stays a decision forum rather than an update session.
Can we run a business operating system without buying a framework?
- Yes. A framework gives you a vocabulary, but what makes it work is a fixed meeting rhythm, a scorecard, clear owners and a plan reviewed every quarter. Ajility installs that rhythm tailored to the business rather than a branded system.
Who should chair the weekly leadership meeting if the founder is the CEO?
- Ideally the person who holds the operating seat, whether a GM, an operations lead or a fractional COO, rather than the founder. The founder attends as a participant, which keeps the meeting on priorities and stops it becoming a reporting session to one person.
Is the Operating System & Governance install the same as the 90-Day Operating System Install?
- No. The Operating System & Governance install is one service line, from $18,000 plus GST, and puts the operating rhythm, decision rights and reporting in place. The 90-Day Operating System Install is the bundle that starts with the Full Diagnostic and 90-Day Roadmap and then runs the Operating System & Governance install as one 13 week engagement, from $36,000 plus GST, paid in three instalments. See the packages page for the bundle.
Who implements a business operating system for a small business in Australia?
- Ajility does, as an operator rather than a facilitator. The Operating System & Governance install is from $18,000 plus GST and runs over one quarter: diagnose, design, implement, embed. It works on site in Sydney, Melbourne, Perth, Newcastle and the Central Coast and remotely across Australia.
Do we need an EOS implementer or a Scaling Up coach to get an operating system?
- No. A framework gives you a vocabulary and a coach runs the sessions; neither sits in the operating seat between them. Ajility installs the rhythm, scorecard and decision rights tailored to your business, then chairs the weekly meeting until your team runs it without help. Ajility is not affiliated with EOS or Scaling Up.
What does business operating system implementation cost?
- The full install is from $18,000 plus GST, payable over the quarter. The Meeting Cadence Install on its own is from $5,400 plus GST. The 90-Day Operating System Install, which bundles the Full Diagnostic and the install into one 13 week engagement, is from $36,000 plus GST.
What does a business operating system implementation consultant cost in Australia?
- Framework implementers typically charge a per-session or program fee over 18 to 24 months and software partners charge for configuration. Ajility prices the install as a fixed deliverable: the Operating System and Governance install is from $18,000 plus GST and the full 90-Day Operating System Install from $36,000 plus GST, with the rhythm running in your own tools.
Operating insights on this work
- Operating Insight
When the founder becomes the bottleneck
Founder-led businesses rarely stall because the vision is wrong. They stall because the structure underneath it can't carry the weight. Here's how the bottleneck forms, and what it takes to clear it.
Read When the founder becomes the bottleneck - Case Study
Vision and momentum, no operator: scaling a founder-led healthcare business
A clinician-founded integrative healthcare business had genuine vision and real momentum. What it didn't have was an operator carrying the commercial and operational weight. Here's what changed when one was embedded.
Read Vision and momentum, no operator: scaling a founder-led healthcare business
Related expertise: Planning, budgeting and forecasting and Systems selection and implementation.
Related service lines
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