What is a Structure and Performance Reset?

A six-stage process for owner-led Australian businesses that need to restructure, redesign roles or deal with underperformance. The owner decides, Ajility plans and runs the process with them, and the client's employment lawyer reviews it before anything is communicated.

Will you make the decision for us?

No. The decision stays with you. We lay out the options and consequences, and once you decide, we carry it out with you.

Do you give employment law advice?

No. Your employment lawyer reviews the process and paperwork before anything is communicated. If you do not have one, we can introduce you.

Can you investigate a complaint against a staff member?

No. Investigations go to a licensed investigator or law firm. We can help with the operating side once there are findings.

Will you be in the room?

Yes, where it helps. Most owners want someone beside them for the hard conversations, and someone to keep the process on track afterwards.

How much does a Structure and Performance Reset cost?

From $12,600 plus GST. Pricing is based on business size, the number of roles in scope and on site versus virtual delivery. It typically takes six to nine weeks.

Organisational design and performance

Restructuring and performance management for owner-led businesses

The people decisions you have been putting off, handled properly.

Every owner has one: the role that no longer fits, the manager who is not performing, the structure the business has outgrown. These decisions stay on the list because they are uncomfortable and easy to get wrong. The Structure and Performance Reset brings in an independent operator to work through them with you, from the first conversation to a settled team.

Typically six to nine weeks
You make every decision
Your lawyer reviews every step

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In short

The Structure and Performance Reset is a six-stage process for owner-led Australian businesses that need to restructure, redesign roles or address underperformance. The owner makes every decision. Ajility designs the structure, plans the process and runs the conversations with the owner. The client's employment lawyer reviews every step before anything is communicated.

When owners bring us in

The structure has been outgrown

Roles built for a $3M business are carrying a $15M one. Nobody is quite sure who owns what.

Someone is not performing

Everyone knows it, the team is carrying it, and it has gone on longer than it should.

A role has to change or go

Restructures and redundancies need to be fair, lawful and handled with dignity, or they cost more than they save.

Too close to call it

Long-serving staff, family members or friends make objective calls hard for the owner to make alone.

The team is unsettled

Change has happened, or is coming, and the people who stay need to know where they stand.

Overheads have crept up

Headcount and cost have grown faster than revenue, and nobody has tested whether every seat is earning its place.

How does the Reset work?

Six stages. You make every decision. We make the decision clear and the process fair. Typically six to nine weeks.

1
Listen
2
Map
3
Decide
the owner decides
4
Plan
Lawyer review
before anything is said
5
Deliver
6
Settle

Listen

Confidential conversations with the owner and key people to get the facts, not the folklore.

Map

Roles, accountabilities, cost and performance laid out against what the business needs now.

Decide

Options with costs, risks and consequences. You choose, with the trade-offs in front of you.

Plan

The process, timeline and communication plan, reviewed by your employment lawyer before anything is said to anyone.

Deliver

We run the conversations with you: performance plans, role changes, restructure or exit, on time and with dignity.

Settle

Communication to the team that stays, reset roles and scorecards, and a check-in at 30 days.

Why use an independent operator?

You carry the history, the friendships and the fallout. We do not. That makes the calls cleaner and the process fairer.

Owner aloneWith an independent operator

Years of history and loyalty

Options and consequences laid out

Decision keeps getting delayed

Owner decides, on a set date

Process varies person to person

Planned, documented, lawyer reviewed

Team left guessing

Team told where they stand

Distance from the history

Owners carry years of relationships with the people involved. An independent operator can lay out the options and consequences without that weight, so the decision is clearer.

A process that holds

Hard people decisions go wrong when the process is rushed or inconsistent. We keep it planned, documented and on time, with your lawyer reviewing each step.

What we do, and what your lawyer does

Ajility	Your employment lawyer
Designs the structure, roles and accountabilities	Advises on the law: awards, redundancy, unfair dismissal and general protections
Plans the process and timeline	Reviews every process and document before anything is communicated
Runs and supports the conversations	Drafts any deed of release or settlement
Rebuilds the team rhythm afterwards	Leads if a claim is made

When we pause and refer

Allegations of misconduct, bullying or harassment. A complaint, leave, workers compensation claim or other workplace right recently exercised by the person affected. Any protected attribute in play. Lawyers' letters. In each case the matter goes to your lawyer or a licensed investigator before we continue.

How much does it cost?

Structure and Performance Reset

From $12,600 plus GST

Typically six to nine weeks. Pricing is based on business size, number of roles in scope and on site versus virtual delivery.

Structure and accountability map
Options paper for the owner's decision
Process and communication plan, reviewed by your employment lawyer
Conversations run with you
Team reset and refreshed scorecards
30-day settle check-in