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Revenue Leakage Self Check

A revenue leakage check finds the places where a business earns money and then fails to collect it: old prices, unapproved discounts, credits with no reason, unbilled work and unchecked rebates. Answer nine yes or no questions and see how many leaks are likely, and why each one costs you. It is built for owners and leaders of Australian businesses between $3M and $30M whose margin feels lower than it should be.

Your numbers

Likely leaks0 of 9
  1. Question 1

    1. Is your price list more than 12 months old?

  2. Question 2

    2. Can sales staff give a discount without a sign off?

  3. Question 3

    3. Do credits get raised without a reason code?

  4. Question 4

    4. Is there work delivered that is never invoiced, or invoiced late?

  5. Question 5

    5. Do long standing customers sit on prices agreed years ago?

  6. Question 6

    6. Are free extras such as delivery, support or rework given without being costed?

  7. Question 7

    7. Do you offer settlement discounts that are taken even when paid late?

  8. Question 8

    8. Are rebates or commissions paid without checking the trigger was met?

  9. Question 9

    9. Would nobody know if the margin on a product line dropped this month?

Your result

0 of 9likely leaks found

Likely leaks

0

Areas clear

9

Start with

Nothing urgent

On trackFew obvious leaks. Keep margin by line reported monthly so any new leak shows up within weeks.

Unlock the full one page report and PDF

Asked once. It unlocks all six tools.

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Who this is for

Owners and leaders of Australian businesses between $3M and $30M in revenue who want a straight answer from their own numbers, without a spreadsheet or a sales call. It takes about 3 minutes.

How the calculation works

Each question describes a common leak. Every yes counts as one likely leak, and the score is the number of yes answers out of nine.

Six or more suggests leakage is well above a rounding error. Three to five is worth a structured review. Two or fewer means the obvious leaks are closed.

Your report lists every yes with a one line reason it leaks and turns the first three into actions.

Built from a credits and leakage review across about 20,000 customer accounts, carried out earlier in Adam's career.

FAQ

Common questions

What is revenue leakage?

Revenue leakage is money a business has earned but never collects, through old prices, unapproved discounts, credits, unbilled work, free extras and rebates paid without checks.

How much revenue does a typical business lose to leakage?

The amount varies by business, and the only reliable figure is your own, which is why the check counts likely leaks rather than estimating a dollar amount.

Which leaks should I fix first?

Fix the age of the price list and the authority to discount first, because both can be closed within weeks and the gain flows straight to gross profit.

See the whole business, not one number

The free Operating Scan is 21 plain statements about how the business actually runs, answered Not us to Always, in about six minutes.